Karcher

Home & Garden

Home & Garden machine repairs are carried out at our workshop in Larkhall.

An upfront inspection fee of £40.00/£45.00 is required to book the machine into the workshop. This covers the inspection and labour on the machine. Once the workshop has diagnosed the fault a member of our team will be in contact to let you know the price of any parts required to complete the repair of the machine.

Please see below repair inspection fee rates:

K3-K4 Pressure Washers & WD Vacuum Cleaners: £40.00 INC VAT.

K5-K7 Pressure Washers & FC Floor Cleaners: £45.00 INC VAT

Our workshop do not carry out repairs on Home & Garden steam cleaners unless the unit has been purchased from ourselves and is within the guarantee period.

For repairs on Karcher K2 models the £40.00 INC VAT inspection fee applies. Our workshop class K2 repairs as “high risk” as the price of repair can quickly become very close to or greater than the price of a new K2.

For older machines we advise you contact us prior as our workshop does not carry out repairs on some older machines. Examples of these older machines are: KB4040 ,KB5050, KB6060 , 720MX , K6.85 , K7.85, 411a , 520m, 620m, B502.

For machines under warranty please bring with you a copy of your proof of purchase.

Please note unless the machine has been purchased directly from us in Larkhall we have no note of machine guarantee periods. It is the responsibility of the customer to inform staff if they believe the machine is still within the guarantee.

Home & Garden machines can be dropped off and booked into our workshop for repair & service Monday- Friday 09:00 – 17:00 at the below address:

Karcher Center LPC

35 Caledonian Road

Larkhall

ML9 1EP

Professional

For our Professional customers we have field engineers or machines can be dropped off at our workshop in Larkhall.

To arrange an engineer visit or to book a Professional  machine into our workshop contact us on the below details;

Phone: 01698 889709

Email: office@cleaningequipmentscotland.com

Please have the following information to hand before you contact us to ensure that our engineers are as prepared as possible when they arrive to deal with your problem:

• Machine Model
• Detailed description of the problem
• Site Contact

We aim to attend all breakdowns within 72 hours of the call being logged (excluding weekends). Priority will be given to contract customers.

Professional Charges:

£75.00 + VAT Standard Callout Charge

£55.00 + VAT Per hour labour

*Callout Charge prices may vary depending on area*

Drop off:

Due to the size of some professional machines you must contact us first to make sure it is suitable to drop off.